Return policy
Return policy
You have 14 days to return any item from the date you received your order.
All items must be returned in their original packaging and unopened packaging.
Goods that have been ordered in error or that are not required will be subject to a delivery charge.
Items returned due to an error on our part will be replaced at no additional cost and will be delivered free of charge.
All returns must be made using a transportation service of your convenience and some proof that we have received the merchandise may be required. You can contact us by email at foldendesk@gmail.com about the companies through which you could make the return.
Assuming returned items meet our return policy, credit will be paid within 14 days of our receipt of the merchandise.
If you have any questions about any aspect of our returns policy, please email us at foldendesk@gmail.com and we will be happy to help you.
Collapsible content
How much weight can it hold?
It depens on the material of the wall:
For drywall panel walls, it can hold 30kg load on the center of the desk, For brick/concrete walls up to 45kg on the center of the desk.
Is the desk varnished/oiled?
Not just that!
All of our desks are protected with natural oil, certified following UNE-EN 71-3 rule, this means that is completely safe for children, and is also free of VOC.
Is the desk assembled?
You'll receive a big, well-protected box with a fully assembled desk, your job will be to hang it on the wall with 3/4 screws (provided on a small box inside). Once the desk is in place, you can choose to use the inner shelves (2 shelves included) or not. These shelves are placed on four pins that you'll have to hammer into the side holes inside each compartment.
Can the desk be adapted?
Our mission is that you're completely happy with your folden desk. Sometimes it can be a big baseboard or +/- 5cm length that makes it fit or not. We offer the possibility to customize it by selecting the custom option.
Height or depth cannot be modified since our boxes are already made and can only be adapted by length.
How does the warranty works?
Our desks are carefully made, finished, assembled and packed for passionate people, but that doesn't mean that things could happen.
If the desk results in damage during the shipping process, you'll be refunded or receive a new unit. All of our packages are properly secured; if you observe any damage on the box, please take pictures of the package before opening it; it would be necessary for us as a proof.
If your desk doesn't fold properly, we can offer a partial replacement of the problematic spare piece or a refund.
We didn't offer a warranty on stains on the wood, since we strongly recommend cleaning the surface after any leak. The oil finish eventually needs to be maintained.